Skybaji Privacy Policy – Our Commitment to Protecting Your Data

1 Scope and Applicability

Skybaji (referred to herein as "we", "us", or "the platform") is an internationally licensed online gaming service. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This Privacy Policy applies to all services provided through skybaji's website, mobile application, and other digital channels. Whether you access skybaji from Bangladesh or anywhere else, this Privacy Policy applies to you equally.

By using any skybaji service, you are deemed to have agreed to all the terms of this privacy policy. If you object to any of these terms, please refrain from using our services.

2 Data Collection

Skybaji collects only the information that is necessary and relevant. No unnecessary personal data is requested. The types of information we collect are detailed below.

Information Provided Directly

Information you provide yourself during registration and account management:

Automatically Collected Information

While you use skybaji, certain information is collected automatically:

• IP address and device information (model, operating system).
• Browser type and version.
• Platform activity logs (login times, game history, transaction records).
• Data collected through cookies and similar tracking technologies.
• Referral sources and site navigation patterns.

3 Purpose of Data Use

Skybaji uses your personal data for specific, legitimate purposes only. We never misuse your information. The purposes for which we use your data are detailed below:

• Account management: Managing registration, login, password resets, and account settings.
• Identity Verification: To complete the KYC process and prevent fraud.
• Payment Processing: To ensure deposits are received and withdrawals are processed.
• Customer Support: To respond accurately to your questions, complaints, or requests.
• Ensuring Security: To detect unauthorized account access and suspicious activity.
• Legal obligations: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Promotional Communications: To inform you of offers, bonuses, and updates with your consent.

Skybaji never uses your data beyond the purposes stated above. If your information is ever needed for a new purpose, you will be notified in advance and, where required, your consent will be obtained.

4 Data Storage & Security

Skybaji uses advanced security technology to protect your personal data. Our security framework operates across multiple layers so that even if one layer fails, your data remains secure.

Technical Security Measures

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Data Encryption: Stored sensitive data is kept in encrypted format.
• Firewall Protection: A multi-layer firewall blocks unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic security audits conducted by third parties.

Data Retention Period

How long your data is retained depends on the type of information and applicable legal requirements:

• Active account data: retained for as long as the account remains active.
• After account closure: a minimum of 5 years (as required by legal obligations).
• Transaction records: up to 7 years, in accordance with international financial regulations.
• Marketing data: retained until you withdraw your consent.

5 Sharing Information with Third Parties

Skybaji never sells or rents your personal data. However, in certain limited circumstances, necessary information may be shared with trusted third parties:

Limited Scope of Data Sharing

• Payment Processors: To process transactions with mobile banking services such as bKash, Nagad, Rocket, and others. Only the minimum necessary information is shared.
• Identity Verification Services: With authorized verification agencies to complete the KYC process.
• Law enforcement agencies: As required by authorities to comply with legal orders or anti-money laundering regulations.
• Technology Partners: Technology service providers essential to platform operations — all bound by strict confidentiality agreements.

International Data Transfers

As skybaji operates internationally, your data may in some cases be stored on servers located in different countries. Regardless of where your data is stored, the protections in this privacy policy apply at all times.

6 Cookie Policy

Skybaji uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: Essential for core platform functions — maintaining login sessions and ensuring security. Without these, the platform cannot operate properly.
• Analytics Cookies: Used to understand how users interact with the platform and to improve our services.
• Personalization Cookies: To remember your preferences and settings so your next visit is even smoother.
• Security Cookies: To detect fraud and ensure account security.

Cookie Controls

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent some key features of the platform from working properly.

7 Your Rights

Skybaji believes you should have full control over your personal data. That is why we provide you with the following rights:

8 Children's Privacy

Skybaji is an adult gaming platform. Use of this platform by anyone under the age of 18 is strictly prohibited.

• Age verification is mandatory at the time of registration.
• If it is found that a minor has created an account, that account will be closed immediately.
• No information is knowingly collected from minors.
• If a parent or guardian believes their child is using this platform, please contact our support team immediately.

9 Policy Updates

Skybaji reserves the right to update or amend this privacy policy at any time. When changes are made:

• The date of the latest update will be published on this page.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We will get back to you as soon as possible.